BEST PRACTICES OF THE EQAS PROJECT IN QUESTIONNAIRE SURVEY OF STUDENTS DURING QUALITY ASSURANCE
OF EDUCATION

Mikhail Petropavlovskiy1*, Olga Nefedova2

1Doctor of Engineering Science, Mari State University, RUSSIA, mv2006-68@mail.ru

2Candidate of Engineering Science, Mari State University, RUSSIA, olga-5@inbox.ru

*Corresponding AUTHOR

Abstract

The article describes best practices of the EQAS (European Quality Assurance for Students) project, carried out under the Erasmus + Jean Monnet program (599839-EPP-1-2018-1-RU-EPPJMO-PROJECT), on developing questionnaires and conducting a survey of students on the education quality assessment, which can be used during external and internal quality assurance of higher education as part of the university’s self-evaluation procedures or public accreditation of study programs.

It provides insight into the issues related to students’ assessment of the study program which include assessment of the structure and content of the study program, organization of the educational process, the resources used, and the efficiency of training. Questionnaires were developed based on the analysis of European and Russian approaches to quality assurance in higher education. Of special value are the case studies of the German HEI (Hochschule Osnabrück - University of Applied Sciences), QA agency – Foundation for International Business Administration Accreditation (FIBAA), as well as the National Student Survey (NSS), conducted in Great Britain.

The questionnaire developed in the framework of the project includes 30 questions for assessing the structure and content of the study program, educational and methodological support, logistics, teaching staff, educational process, involvement of students in the study program design, and efficiency of training. Methods for conducting surveys by means of a special Internet application and processing students' responses in order to obtain an overall assessment of the study program are proposed. The results of students’ questionnaire survey carried out under the project are presented.

Keywords: internal quality assurance of education, external quality assurance of education, questionnaire survey of students, statistical data analysis, Internet application for questionnaire survey of students.


FULL TEXT PDF

CITATION: Abstracts & Proceedings of ADVED 2019- 5th International Conference on Advances in Education and Social Sciences, 21-23 October 2019- Istanbul, Turkey

ISBN: 978-605-82433-7-8